Booking

For rooms and bunks, 100% of payment will be taken at the time of booking. You will receive an email confirmation with your reservation details.

Please contact hostel@bragararnol.org to arrange payment for whole hostel bookings.

 

Cancellation and refund policy

We understand that plans can change. Refunds are available for cancellations made within the timeframes below, less a 10% administration fee:

• Individual bunk beds: up to 4 days before arrival

• Private rooms: up to 14 days before arrival

• Whole-hostel bookings: up to 60 days before arrival

For cancellations made after these deadlines, we will make every effort to re-let the accommodation. If we are able to re-let your booking, we will refund the amount recovered, less the 10% administration fee.

We strongly recommend that guests take out appropriate UK travel insurance to cover cancellation and other unforeseen travel costs. If you choose not to take out travel insurance, you will be responsible for any costs or losses arising from your cancellation.

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Cancellation by us

In the unlikely event that we need to cancel your booking, we will provide a full refund of all amounts paid to us for the booking.

Our liability in the event of cancellation by us is limited to the amount you have paid to us for the booking. We will not be liable for any additional costs or losses, including travel, transport or other accommodation costs.

 

Check in

Check in from 2pm to 11pm. We will leave your keycard in a lockbox. You will receive full details by email before arrival. 

 

Check out

Check out is at 10am. Your keycard will deactivate at this time. Late check-out is possible but incurs an extra charge – please contact us if you wish to arrange this. Please remember that when your keycard deactivates you will not be able to re-enter the hostel - take all your belongings with you when you leave the building.

 

Lost keys

Out of hours (after 5pm on weekdays, and at weekends) staff callouts due to lost or misplaced keycards incur a charge of £15. Please ensure that you look after your keycard, and do not lock yourself out of your room or the hostel.

 

Children

Under 18s must be accompanied by an adult.

Under 18s may stay in rooms booked for exclusive use only.

We do not supply cots. You are welcome to bring your own cot into the Eala room – we do not permit cots in the upstairs bunk rooms for fire safety reasons. Children under 2 sleeping in own cot (Eala room only) or in a parent's bed, are free of charge.

 

Accessibility

The Eala room, guest kitchen, cèilidh lounge, exhibition room, community hall and launderette are fully wheelchair accessible. 

Feadag, Uiseag and Curracag are upstairs rooms with no lift access.

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Occupancy Limit

Only the guests included in your booking may stay in your room. 

Do not bring additional guests beyond the number booked.

We may refuse admission if this condition is not met.

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Dogs

Dogs are welcome at Grinneabhat, with a maximum of 2 dogs per booking. Dogs are welcome in private rooms only and are not permitted in the shared bunk room. There is a charge of £5 per dog, per night.

Dogs must not be allowed on beds or furniture. Please bring your own dog bed.

Dogs must not be left unattended in rooms.

Dogs should be kept on leads around the property and in the grounds and must not disturb livestock or wildlife.

Guests are responsible for any damage caused by their dog(s) and will be charged for the full cost of any repairs or additional cleaning required.

Please ensure that your dog(s) do not cause a nuisance or disturbance to other guests.

Please note that we do not allow other pets, including cats, rabbits or other animals.

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Electric Vehicles & E-bikes

The EV charger at Grinneabhat is permanently out of service. The nearest charge point is at Shawbost School, 2.6 miles away.

E-bikes are not permitted within the Grinneabhat building. E-bike charging and the use of domestic EV chargers is strictly forbidden within the building for fire safety and insurance reasons. You are solely liable for any damage or loss suffered by us as a result of unauthorised use of EV and E-bike chargers.

Please let us know well in advance if you need to charge an e-bike, or if you would like to store your bike in a shed rather than in the covered bicycle rack outside, and we will do our best to help.

 

Smoking and vaping

There is a strict no smoking or vaping policy within the building.

 

Fire hazards

Candles, incense and fireworks must not be lit on the premises or grounds.

 

Personal injury and theft

Our insurance does not cover you for personal injury, damage or theft of your possessions while you are in the hostel. We strongly advise having travel insurance in place to provide both cancellation cover and injury/personal possessions cover.

 

Damages

Guests are liable for damages and theft during their stay and will be charged in full to cover any costs that may occur.