Terms & Conditions
Booking
50% of payment will be taken at the time of booking, with the final 50% due 14 days before arrival. You will receive an email confirmation with your reservation details.
Cancellation policy
All bookings are refundable (less a 10% administration fee) up to 14 days prior to arrival date.
Individual bookings are 50% refundable up to 48 hours prior to arrival date.
Whole hostel bookings are non-refundable within 14 days of arrival date.
We advise all guests to have appropriate travel insurance in place.
Check in
Check in from 2pm. You will be asked to give an estimated time of arrival and we will leave your keycard in a lockbox. You will receive full details by email before arrival.
Grinneabhat is normally staffed from 9am to 5pm on weekdays.
Check out
Check out is at 10am. Your keycard will deactivate at this time. Late check-out is possible but incurs an extra charge – please contact us if you wish to arrange this.
Lost keys
Out of hours (after 5pm on weekdays, and at weekends) staff callouts due to lost or misplaced keycards incur a charge of £15. Please ensure that you look after your keycard, and do not lock yourself out of your room or the hostel.
Children
Under 18s must be accompanied by an adult.
Under 18s may stay in rooms booked for exclusive use only.
We do not supply cots. You are welcome to bring your own cot into the Eala room – we do not permit cots in the upstairs bunk rooms for fire safety reasons. Children under 2 sleeping in own cot (Eala room only) or in a parent's bed, are free of charge.
Accessibility
The Eala room, guest kitchen, café, exhibition room, community room and launderette are fully wheelchair accessible.
Feadag, Uiseag and Curracag are upstairs rooms with no lift access.
Pets
Dogs are welcome, and are charged at £5 per dog per night.
Please contact us on 01851 710210 or info@bragararnol.org to book in your pet.
Dogs are not allowed on the beds or furniture and must not be left alone in the rooms.
Guests should bring their own dog beds.
Smoking and vaping
There is a strict no smoking or vaping policy within the building.
Fire hazards
Candles, incense and fireworks must not be lit on the premises or grounds.
Personal injury and theft
Our insurance does not cover you for personal injury, damage or theft of your possessions while you are in the hostel. We strongly advise having travel insurance in place to provide both cancellation cover and injury/personal possessions cover.
Damages
Guests are liable for damages and theft during their stay and will be charged in full to cover any costs that may occur.
Useful information
​
Emergency contact numbers can be found on the noticeboard at the entrance to the hostel.
​
You will find a welcome pack in the hostel kitchen with the Wi-Fi code and tourist information.
All bedding and towels are provided. Toiletries are not provided.
​
There is ample car parking to the rear of the building.
​
There is a bike shelter in the car park when bikes can be secured.
​
Our cafe is open Wednesday-Friday 10:30am to 3:30pm. At busier times the café may also be open on other days.
​
The closest restaurants are:
Doune Braes Hotel 8.5 miles/13.6km Food and Drink | Doune Braes Hotel and Borve House Hotel 10.6 miles/17km Dining :: Borve. Both have takeaway menus.
The closest shops are are in:
Barvas (5 miles/8km) Welcome In Filling Station.
Carloway (7 miles/11.6km) Carloway Community Shop
Stornoway (16 miles/25.8km) – supermarkets, restaurants, etc.
Grinneabhat is on the West Side Circular bus route, listed as Bragar Old School. Buses to North Bragar village also pass close by – ask the bus driver for directions. Timetables are online at https://cne-siar.gov.uk/home/bus-services/lewis-bus-timetables/
​
If you are here on a Sunday, we hope that you enjoy the peace and quiet of a day when most shops and businesses throughout the island are closed. However, most hotels and many restaurants are open on Sundays, and if you need to buy food or fuel both are available in Stornoway. Bus services do not run on Sundays.
​
Visit Outer Hebrides and The Lewis and Harris Trail are good sources of information on things to see and do on the island.